Frequently Asked Questions

Our experts answer your most common queries.

Your QuestionsCOVID-19 management

Helping you get back to doing the things you love

We are a team of Chartered Physiotherapists in Ennis that specialise in providing evidence-based practice to our clients. Our physiotherapists are members of the Irish Society of Chartered Physiotherapists and State Registered with CORU.

COVID-19 Management

In-Clinic Consultations

All clients will be screened with the following questions:

In the last 14 days—

  1. Have you had any symptoms* of COVID-19?
  2. Have you been in contact with a confirmed or probable case of Coronavirus?

* Fever / cough / shortness of breath / any features of a respiratory tract infection, such as nasal discharge, frequent sneezing, etc.

Online Consultations

You may instead choose to book an online consultation through our website.

During the online consultation the Physiotherapist shall do an assessment, form a likely diagnosis, prescribe appropriate exercises, and provide you with practical advise. When necessary, they may also contact your GP or Consultant.

In-Clinic Guidelines

The following guidelines will be implemented for all clients and staff attending the Clinic:

  • You are required to wear a face mask throughout the consultation. If you do not have a face mask, one will be provided with one. Clinic staff  also wear face masks.
  • You are required to remain in your car until the receptionist calls you into the Clinic.
  • Clients are requested to treat their hands with the sanitiser provided upon entering, and before leaving the building.
  • In line with Contact Tracing criteria, close contact (less than 2 metres) will not exceed 15 minutes duration. Outside of this time frame, 2 metres distancing will be strictly observed.
  • All surfaces are fully sanitised with recommended anti-viral chlorine-based bleach disinfectants between clients.

Your Questions Answered

What is a Chartered Physiotherapist?

Chartered Physiotherapists are health professionals allied to the medical profession, and carry University Degrees

They use physical means of treatment such as joint mobilisation/manipulation techniques, exercise prescription, electrotherapy and therepeutic massage.

Physiotherapy is heavily reliant on evidence based research. It is a scientific approach which aims to maximise mobility and quality of life using clinical diagnosis and appropriate treatment.

The title ‘Physiotherapist’ alone is not evidence of a formal qualification in Physiotherapy. All Chartered Physiotherapists have completed a University degree course, are members of the Irish Society of Chartered Physiotherapists (ISCP), and are bound by a professional code of ethics.

Check for the initials MISCP after the physiotherapist's name. Physiotherapists and Physical Therapists must be Chartered in order to be recognised by insurance companies and Revenue. Chartered Physiotherapists are the only physiotherapists that are employed by HSE and private hospitals.


Do I need a referral letter from my GP?

It is not necessary to have a GP or specialist letter of referral to access our services. You can make an appointment by calling us on 065 684 0931 or via our contact page.

Should you have a query about whether you should attend for physiotherapy or attend your GP first, leave a message with our receptionist to request a call back. Alternatively, you can message us and we will respond directly.

Over our last 26 years in business, we have built strong working relationships with consultants and GPs throughout the region, and much of our business comes from these sources. Where appropriate, we always liaise with your GP.

How much does treatment cost?

Our treatment Fees are €70 per consultation.

You may reduce your Physiotherapy fees as follows:

  • Recover costs from your medical insurance. Chartered Physiotherapy is eligible for refund with VHI, Laya, Irish Life Health, and other providers.   Check your policy for specific terms and conditions. Reimbursement rates vary depending on your policy, but as much as €40 per treatment may be reclaimable.
  • Tax relief is available on all Chartered Physiotherapy costs. As an example, if you claim €40 from your health insurer, the remaining €20 is subject to tax relief.

What should I wear?

  • Please wear loose comfortable fitting clothes and flat non-slip shoes.
  • Tracksuit type clothing is a good choice, but is not essential.
  • Shorts are ideal for clients receiving treatment to their lower body.
  • For female clients receiving treatment to their upper body, a vest top with spaghetti-string straps is ideal.

How long does a session last?

A physiotherapy session at this clinic typically lasts 40 minutes.

Client Led

We are customer-focused. Our success story can be demonstrated by the fact that we are in business for over 25 years. We receive referrals from many sources, including GPs, consultants, clubs throughout the county, and—most importantly—our satisfied customers!

Ask the experts

Don't let a nagging problem blight your life. Contact our team today and find out how we can help you.

or call Loretta at
065 684 0931

for helpful advice, information you can trust, and professional service.

In co-operation with the following Clients & Insurance Partners:
Ilh Laya Vhi Glohealth Claregaa Esbmpf Garda
In co-operation with the following Clients & Insurance Partners:
Ilh Laya Vhi
Glohealth Claregaa Esbmpf Garda

Opening Hours

Mon 8:00am–4:00pm
Tue 8:30am–7:30pm
Wed 8:00am–4:00pm
Thu 8:30am–7:30pm
Fri 8:00am–4:00pm

Cahercalla Road, Ennis,
Co. Clare, V95 DF78


065 684 0931
+353 65 684 0931